AccentCare, Inc. is a national post-acute healthcare provider with 45 years of industry experience. We thrive on providing patient-centric care and a warm and personalized experience within our local communities.Bilingual Patient Care Assistant CoordinatorMust be fluent in both Spanish and EnglishMust be willing and available to work weekend days when scheduled and participate in On-Call rotationLocation: Bronx OfficeBilingual Patient Care Assistant Coordinator is responsible for assisting the Patient Care Coordinators with intake calls from insurance plans, inputting new cases and scheduling vivid care systems. Introduction calls to new members and providing efficient customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES The Assistant Coordinator is responsible for working with client intakes and assessments from providers. Accepts or reject cases based on patient needs, availability of skill sets, time and/or location and monitors and navigates the Home Health Aide X Systems.Handle intake calls from insurance plansInput new case/schedule into vivid care systemsIntroduction calls to new membersCustomer service callsMonitor/Navigate our HHAX systems Education: High School graduate or equivalent required Your Success is our Success. We strive to provide new employees with a structured on-boarding process to help you become assimilated quickly, and cutting-edge tools to make your daily work easier and more efficient. We offer extensive training and a wide-array of opportunities for continued education and promotional opportunities.
Associated topics: bhlex, care technician, caregiver, certified, certified home health aide, clinical, doula, labor, patient care technician, wh4