Concierge/Receptionist

Employment Type

: Full-Time

Industry

: Healthcare - Nursing





Overview

Currently recruiting for Full Time and Part Time candidates.

National Lutheran is doing something fantastic! We have created an amazing, genuine, and caring culture. Would you like to be a part of our We CARE team? We value our team members and strive to ensure they experience the same genuine CARE that we provide to our customers. Our team members embody the word CARE in every wayâ from serving seniors and families to interactions with one another.

Whatâ s in it for you:

  • A We CARE culture of creating smiles, attending to details, respecting everyone, and embodying excellence
  • Frequent conversations with your coach/manager

Our full time team members enjoy:

  • Paid time off
  • Medical, dental, vision insurance
  • 403(b)

If you are looking for a rewarding career in more ways than one, join us in setting the new standard for service with We CARE!



Responsibilities

The Concierge/Receptionist position requires an understanding of, and excitement for, establishing a welcoming first impression for guests visiting NLCS communities. This position is a central hub of communication both internally and externally and therefore requires ability to work with a variety of personalities and requests in a timely, diplomatic, and professional manner. Some responsibilities include:

  • Greets and assists visitors along with assisting in maintaining the lobby area
  • Answers main-line switchboard; answers questions, takes messages and routes calls as required
  • Monitors designated emergency panels; alerts appropriate staff for concerns and occurrences
  • Keeps daily record of residents leaving and returning to community
  • May provide administrative support across community as assigned
  • Keeps informed about community events, special scheduling and other daily functions


Qualifications

  • High school graduate or equivalent education is preferred; Basic math skills required
  • One-year of experience as administrative support preferred
  • Ability to follow written and oral instructions;
  • Ability to communicate at all levels, provide instruction and train other employees as required
  • Ability to work effectively with minimal supervision
  • Must be proficient in Microsoft Office; ability to type accurately at a minimum of 40 wpm is desirable


Job Requirements:

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