Medical Assistant

Employment Type

: Full-Time


: Healthcare - Allied Health

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Health Technician (Medical Assistant)=====================================##### Department of Veterans AffairsVeterans Affairs, Veterans Health AdministrationOverview--------- ##### Open & closing dates10/28/2019 to 11/18/2019- ##### ServiceCompetitive- ##### Pay scale & gradeGS 5 - 7- ##### Salary$39,053 to $62,889 per year- ##### Appointment typePermanent- ##### Work scheduleFull-TimeLocation--------1 vacancy in the following location:-Bronx, NY##### Relocation expenses reimbursedNo##### Telework eligibleNo- Duties------### SummaryThis position functions as a Health Technician (Medical Assistant)and a member of an outpatient practice team with responsibility forperforming a variety of duties in support of the administrative andclinical operations of the practice. The work of the positionrequires knowledge of basic and standardized nursing careprocedures, VA Medical Administration Program procedures andrequirements, and medical office procedures.Learn more about this agency### ResponsibilitiesThe Health Technician (Medical Assistant) performs all medicalclerical operations related to the practice, including but notlimited to, Registration, patient demographics entry/updates,Encounter Forms, and Means Test, Scans Insurance Cards, VerifiesIdentification Cards, completes, Supply Requisitions and WorkOrders, sets clinic up for next day, retrieves medical profiles andlaboratory results per policy as requested by provider.The incumbent must have the ability to effectively communicateorally and in writing when rendering services to customers(patients) from diversified backgrounds in order to obtain andreceive sensitive information in a professional manner, such asfamily income, medical history, and insurance information from theinterviewee.Performs the collection, printing, labeling and safe transporting oflaboratory specimens, including blood, stool, urine and sputum.Reporting and recording significant signs, symptoms, or behavioralchanges observed in the patient.Interview patients/care giver to obtain relevant medical informationsuch as: current medication list, activities of daily living (ADLs)and instrumental activities of daily living (IADLs) needs (i.e.hygiene, continence, dressing, feeding, toileting ortransferring).Under RN supervision, the incumbent will screen patients duringtheir outpatient clinic visit for alcohol, PTSD and depression andwill satisfy the clinical reminder in CPRS as needed.The Health Technician (Medical Assistant) demonstrates concern andcourtesy to internal and external customers by providing appropriateinformation, advice, and assistance.Maintains the general cleanliness, neatness and safety of patient'simmediate environment and practice area.The Medical Assistant demonstrates behavior that promotescooperation and teamwork with internal and external customers.**Promotion Potential:** The selectee may be promoted to the fullperformance level without further competition when all regulatory,qualification, and performance requirements are met. Selection at alower grade level does not guarantee promotion to the fullperformance level.**Work Schedule:** Monday thru Friday, 8:30am to 5:00pm**Compressed/Flexible:** Not Available**Telework:** Not Available**Virtual:** This is not a virtual position.**Position Description/PD\#: Health Technician (MedicalAssistant)/**PD55822A**Relocation/Recruitment Incentives:** Not Authorized**Financial Disclosure Report:** Not required### Travel RequiredNot required##### Supervisory statusNo##### Promotion Potential7- #### Job family (Series)0640 Health Aid And Technician- Requirements------------### Conditions of Employment- You must be a U.S. Citizen to apply for this job- Designated and/or random drug testing may be required- Selective Service Registration is required for males born after12/31/1959- You may be required to serve a probationary period- Subject to background/security investigation- Selected applicants will be required to complete an onlineonboarding process### QualificationsTo qualify for this position, applicants must meet all requirementsby the closing date of this announcement, 11/18/2019.**Time-In-Grade Requirement**: Applicants who are current Federalemployees and have held a GS grade any time in the past 52 weeksmust also meet time-in-grade requirements by the closing date ofthis announcement. For a GS-7 position you must have served 52 weeksat the GS-6.For a GS-6 position you must have served 52 weeks at theGS-5. For a GS-5 position you must have served 52 weeks at the GS-4.The grade may have been in any occupation, but must have been heldin the Federal service. An SF-50 that shows your time-in-gradeeligibility must be submitted with your application materials.You may qualify based on your experience and/or education asdescribed below:**Specialized Experience:**- For a GS-5 you must have one year of specialized experienceequivalent to at least the next lower grade GS-4 in the normalline of progression for the occupation in the organization.- For a GS-6 and above you must have one year of specializedexperience equivalent to at least the next lower grade GS-5 inthe normal line of progression for the occupation in theorganization.- For a GS-7 you must have one year of specialized experienceequivalent to at least the next lower grade GS-6 in the normalline of progression for the occupation in the organization.**Examples of specialized experience would typically include, butare not limited to:** Performing all medical clerical operationsrelated to the practice, including but not limited to, Registration,patient demographics entry/updates, Encounter Forms, and Means Test,Scans Insurance Cards, Verifies Identification Cards, completes,Supply Requisitions and Work Orders, sets clinic up for next day,retrieves medical profiles and laboratory results per policy asrequested by provider. Taking vital signs, and reporting/recordingresults. Demonstrating concern and courtesy to internal and externalcustomers by providing appropriate information, advice, andassistance. Maintaining the general cleanliness, neatness and safetyof patient's immediate environment and practice area.**OR,****Education:** Applicants may substitute education for the requiredexperience. To qualify based on education for the GS-5 level youmust a 4-year course of study above high school leading to abachelor's degree with courses related to the occupation, ifrequired. Graduate education or an internship meets the specializedexperience required above GS-5 only in those instances where it isdirectly related to the work of the position. One full year ofgraduate education meets the requirements for GS-7.**OR,****Combination:** Applicants may also combine education andexperience to qualify. For GS-5 level positions, only education inexcess of the first 60 semester hours of a course of study leadingto a bachelor's degree is creditable toward meeting the specializedexperience requirements. Two full academic years of study, or 60semester hours, beyond the second year is equivalent to l year ofspecialized experience.You will be rated on the following Competencies for this position:- Clinical Data Collection/Documentation- Customer Service- Patient Care- Technical CompetenceExperience refers to paid and unpaid experience, including volunteerwork done through National Service programs (e.g., Peace Corps,AmeriCorps) and other organizations (e.g., professional;philanthropic; religions; spiritual; community; student; social).Volunteer work helps build critical competencies, knowledge, andskills and can provide valuable training and experience thattranslates directly to paid employment. You will receive credit forall qualifying experience, including volunteer experience.**Note**: *A full year of work is considered to be 35-40 hours ofwork per week. Part-time experience will be credited on the basis oftime actually spent in appropriate activities. Applicants wishing toreceive credit for such experience must indicate clearly the natureof their duties and responsibilities in each position and the numberof hours a week spent in such employment.***Physical Requirements:** The work is primarily sedentary with somewalking, standing, bending, and carrying of light items, such assupplies, manuals, charts, paper, and books. However, the positionalso involves long periods of moving about the work unit. The workrequires regular and recurring bending, lifting, stopping, andstretching, with some lifting and repositioning patients, or similaractivities.For more information on these qualification standards, please visitthe United States Office of Personnel Management's website at EducationA transcript must be submitted with your application if you arebasing all or part of your qualifications on education.**Note:** Only education or degrees recognized by the U.S.Department of Education from accredited colleges, universities,schools, or institutions may be used to qualify for Federalemployment. You can verify your education here: If you are using foreign educationto meet qualification requirements, you must send a Certificate ofForeign Equivalency with your transcript in order to receive creditfor that education. For further information, visit: Additional informationThe **Interagency Career Transition Assistance Plan** (ICTAP) and**Career Transition Assistance Plan** (CTAP) provide eligibledisplaced Federal/VA competitive service employees with selectionpriority over other candidates for competitive service vacancies. Tobe qualified you must submit appropriate documentation (a copy ofthe agency notice, your most recent performance rating, and yourmost recent SF-50 noting current position, grade level, and dutylocation) and be found well-qualified for this vacancy. To be*well-qualified*: applicants must possess experience that exceedsthe minimum qualifications of the position including all selectivefactors, and who are proficient in most of the required competenciesof the job. Information about ICTAP and CTAP eligibility is on OPM'sCareer Transition Resources website at Policy:** The posting of this announcement does notobligate management to fill a vacancy or vacancies by promotion. Theposition may be filled by reassignment, change to lower grade,transfer, appointment, or reinstatement. Management may use any oneor any combination of these methods to fill the position.It is the policy of the VA to not deny employment to those that havefaced financial hardships or periods of unemployment.This job opportunity announcement may be used to fill additionalvacancies.**Veterans and Transitioning Service Members**: Please visit the VAfor Vets site for career-search tools for Veterans seekingemployment at VA, career development services for our existingVeterans, and coaching and reintegration support for militaryservice members.For more information on the 'Who may apply' eligibilityrequirements, please refer to the OHRM Status Candidates and OtherCandidate Definitions document.If you are unable to apply online view the following link forinformation regarding an Alternate Application.### How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet thequalifications above.**IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WEWILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.**Narrative responses are not required at this time. If you arereferred for consideration, you may be asked to submit additionaljob related information, which may include, but not limited to;responses to the knowledge, skills and abilities; completion of awork sample, and/or contact for an interview.Your resume and/orsupporting documentation will be verified. Please follow allinstructions carefully. Errors or omissions may affect your ratingor consideration for employment.### Background checks and security clearance##### Security clearanceOther##### Drug test requiredYes- Required Documents------------------To apply for this position, you must provide a complete ApplicationPackage which includes:- Resume- SF-50/ Notification of Personnel ActionThe following documents are accepted, and may be required ifapplicable to your eligibility and/or qualifications for thisposition. Please use this checklist to make sure you have includedother documents required for your application, such as a copy ofyour transcript (if using education to qualify), SF-50's(current/former Federal employees), documentation to supportVeterans Preference claims, or ICTAP/CTAP documentation (fordisplaced Federal employees). You will not be contacted foradditional information.- Cover Letter- Resume- SF-50/ Notification of Personnel Action- Transcript**SF-50, Notification of Personnel Action (if applicable for Time inGrade and/or Eligibility):**- Most recent SF-50 if you are a current or former Federalemployee- An SF-50 showing your time-in-grade eligibility must besubmitted with your application materials. If the most recentSF-50 has an effective date within the past year, it may notclearly demonstrate you possess one-year time-in-grade, asrequired by the announcement. In this instance, you must providean additional SF-50 that clearly demonstrates one-yeartime-in-grade- Award 50's do not provide sufficient information and will not beaccepted for the purpose of verifying time-in-grade.- Examples of appropriate SF-50's include:- Within grade increases at the highest grade held; or- Promotions with an effective date more than one year old; or- SF-50's at the highest grade held with an effective datemore than one year old.**Veterans' Preference:** When applying for Federal Jobs, eligibleVeterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), orfor Sole Survivor Preference (SSP) in the questionnaire. You mustprovide a legible copy of your DD214(s) which shows dates andcharacter of service (honorable, general, etc.). If you arecurrently serving on active duty and expect to be released ordischarged within 120 days you must submit documentation related toyour active duty service which reflects the dates of service,character of service (honorable, general, etc.), and dates ofimpending separation. Additionally, disabled veterans and otherseligible for 10-point preference (such as widows or mothers ofeligible Veterans) must also submit an SF-15 'Application for 10Point Veteran Preference' with required proof as stated on the form.**Documentation is required to award preference.** For moreinformation on Veterans' Preference, please visit If you are relying on your education to meet qualification requirements:Education must be accredited by an accrediting institutionrecognized by the U.S. Department of Education in order for it to becredited towards qualifications. Therefore, provide only theattendance and/or degrees from schools accredited by accreditinginstitutions recognized by the U.S. Department of Education.Failure to provide all of the required information as stated in thisvacancy announcement may result in an ineligible rating or mayaffect the overall rating.- Benefits--------A career with the U.S. Government provides employees with acomprehensive benefits package. As a federal employee, you and yourfamily will have access to a range of benefits that are designed tomake your federal career very rewarding. Learn more about federalbenefits.Review our benefitsEligibility for benefits depends on the type of position you holdand whether your position is full-time, part-time, or intermittent.Contact the hiring agency for more information on the specificbenefits offered.- How to Apply------------**All applicants are encouraged to apply online.** To apply for thisposition, you must complete the questionnaire and submit thedocumentation specified in the Required Documents section below. Thecomplete application package must be submitted by 11:59 PM (ET) on11/18/2019 to receive consideration. To preview the questionnaireclick To begin, **click Apply Online** to create a USA JOBS account orlog in to your existing account. Follow the prompts to selectyour USA JOBS resume and/or other supporting documents andcomplete the occupational questionnaire.2. Click **Submit My Answers** to submit your application package.**NOTE:** It is your responsibility to ensure your responses andappropriate documentation is submitted prior to the closing date.To verify your application is complete, log into your USA JOBSaccount, select theApplication Status link and then select the more information linkfor this position. The Application page will display the status ofyour application, the documentation received and processed, and anycorrespondence the agency has sent related to this application. Youruploaded documents may take several hours to clear the virus scanprocess. To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancyannouncement. You must re-select your resume and/or other documentsfrom your USA JOBS account or your application will be incomplete.**NOTE:** Participation in the seasonal influenza program is acondition of employment and a requirement for all Department ofVeterans Affairs Health Care Personnel (HCP). HCP are individualswho, during the influenza season, work in VHA locations wherepatients receive care or who come into contact with VA patients aspart of their duties. VHA locations include, but are not limited to,VA hospitals and associated clinics, community living centers(CLCs), community-based outpatient clinics (CBOCs), domiciliaryunits, Vet centers and VA-leased facilities. HCP include all VAlicensed and unlicensed, clinical and administrative, paid andunpaid, full- and part-time employees, intermittent employees, feebasis employees, VA contractors, students, researchers, volunteers,and trainees who work at these facilities. HCP that are unable toreceive or otherwise decline a flu shot will be expected to wear aface mask throughout the influenza season.### Agency contact information### Elizabeth Houser##### Phone(718) ###-#### X5066##### AddressBronx VA Medical Center130 West Kingsbridge Rd.Bronx, NY 10468USLearn more about this agency### Next stepsOnce your online application is submitted you will receive aconfirmation notification by email. After we receive applicationpackages (including all required documents) and the vacancyannouncement closes, we will review applications to ensurequalification and eligibility requirements are met. After the reviewis complete, a referral certificate(s) is issued and applicants willbe notified of their status by email. Referred applicants will benotified as such and may be contacted directly by the hiring officefor an interview. All referred applicants receive a finalnotification once a selection decision has been made.You may check the status of your application at any time by logginginto your USA Jobs account and clicking on Applications. Informationregarding your application status can be found in the USAJobs HelpCenter.- Fair & Transparent------------------The Federal hiring process is setup to be fair and transparent.Please read the following guidance.### Equal Employment Opportunity PolicyThe United States Government does not discriminate in employment onthe basis of race, color, religion, sex (including pregnancy andgender identity), national origin, political affiliation, sexualorientation, marital status, disability, genetic information, age,membership in an employee organization, retaliation, parentalstatus, military service, or other non-merit factor.- Equal Employment Opportunity (EEO) for federal employees & jobapplicants### Reasonable Accommodation PolicyFederal agencies must provide reasonable accommodation to applicantswith disabilities where appropriate. Applicants requiring reasonableaccommodation for any part of the application process should followthe instructions in the job opportunity announcement. For any partof the remaining hiring process, applicants should contact thehiring agency directly. Determinations on requests for reasonableaccommodation will be made on a case-by-case basis.A reasonable accommodation is any change to a job, the workenvironment, or the way things are usually done that enables anindividual with a disability to apply for a job, perform job dutiesor receive equal access to job benefits.Under the Rehabilitation Act of 1973, federal agencies must providereasonable accommodations when:- An applicant with a disability needs an accommodation to have anequal opportunity to apply for a job.- An employee with a disability needs an accommodation to performthe essential job duties or to gain access to the workplace.- An employee with a disability needs an accommodation to receiveequal access to benefits, such as details, training, andoffice-sponsored events.You can request a reasonable accommodation at any time during theapplication or hiring process or while on the job. Requests areconsidered on a case-by-case basis.Learn more about disability employment and reasonable accommodationsor how to contact an agency.#### Legal and regulatory guidance- Financial suitability- Social security number request- Privacy Act- Signature and false statements- Selective Service- New employee probationary periodThis job originated on For the full announcement and toapply, visit Only resumessubmitted according to the instructions on the job announcement listedat will be considered.
Associated topics: hematopathology, lab, medical, medical technologist, microbiology, sample collection, scientist, surgical technologist, technician, technician ii

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